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Passenger Services

FAQ

Security inspection & Carry-on luggage regulations
Q1

1.How do I retrieve personal belongings that have been misplaced during the security inspection process

A

Passengers with misplaced belongings in the security inspection can go to Taoyuan Airport's lost and found platform at https://laf.taoyuan-airport.com/ or call +886-3-398-2538 for assistance

Q2

2.How can I apply for permission to carry personal medication/injection syringe on board an airplane

A

Passengers will be permitted to carry personal medication/injection syringe by presenting their substantiating documentations (i.e. medical certificate) to the Aviation Police Bureau.

Q3

3.Can musical instruments be brought on board

A

Large instruments should be checked in; small instruments can be brought on board if they can be kept in their container and stowed away in the overhead luggage compartment.

Q4

4.Can breast milk be brought on board

A

Passengers are required to notify the Aviation Police Bureau officer on duty for approval before carrying breast milk (regardless of its physical state, liquid or frozen solid) on board.

Q5

5.How should passengers handle personal belongings that have been identified as prohibited items during security inspection

A

General prohibited items (i.e. liquid in excess of 100ml in containers, torch lighters, fruit knife and so forth) must either be disposed or check; passengers found carrying illegal prohibited items (gun, saber, drill and so forth) shall be handed over to the Aviation Police Bureau and face criminal charges.

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2020/10/27 11:13