桃園國際機場《飛·行》季刊第10期

13 特別報導Special Reports 資深航迷鍾欣妤在Instagram上分享的跑道 巡檢影片,獲得許多朋友迴響;與同時擔任「一 日CEO」的桌遊玩家楊沐澐和余蘋,透過聽取 航班資訊顯示系統(FIDS)介紹及參觀行李智慧 化輸送作業,深深體認到機坪調度及行李運送的 重要性與忙碌。 CEO帶路巡場 總經理范孝倫也藉由行前會議的機會,分享 公司治理經驗與巡場重點,包括隨時透過手機智 慧管理機場各角落CCTV畫面,搭配現場同仁回 報狀況,第一時間即可掌握機場實況,同時也向 一日CEO們進行任務交付,並頒發一日識別證 及背心。 機場運作必須在時間與服務之間取得平衡, 加上永續、人力、產業變遷等議題及挑戰紛至沓 來,一日體驗過後,每位CEO皆大呼真是個不 簡單的工作。 桃園機場公司日前舉辦「機場 CEO 實境大挑戰」桌遊競賽,3位脫穎而出的優勝者,9月底跟隨著 機場公司總經理范孝倫的腳步,巡視陸側、空側工區等重要場域,展開一日機場CEO工作體驗 。 In late September, Taoyuan International Airport Corp. invited the three winners of the "Airport CEO Board Game Challenge" to a one-day immersive experience exploring the operational areas alongside CEO Fan Hsiao-lun, offering them a firsthand taste of the challenges faced by real airport CEOs. Aviation enthusiast Zhong Xin-yu has garnered a lot of engagement for her runway walkthrough video on Instagram; together with the two other "one-day CEOs," board game enthusiasts Yang Mu-yun and Yu Pin. They also gained invaluable insights into the importance of runway scheduling and baggage handling after learning about the Flight Information Display System (FIDS) and seeing the smart baggage handling processes. CEO-Guided Walkthrough During their pre-event meeting, CEO Fan shared his experience on corporate governance and elaborated on the focus of the walkthrough, including monitoring the airport's situation through CCTV cameras and feedback from on-site staff. The CEO also assigned tasks to the participants and issued them a one-day ID card and a vest. The day-long experience left everyone astounded by the demanding tasks of running an airport, realizing how it requires striking a balance between efficiency and service while addressing the complexities of sustainability, workforce management, and industry transformations. One-Day CEO, Reporting for Duty! Experiencing the Challenges of Airport Management 一日CEO 桌遊玩家真實體驗機場經營 ▲ 總經理范孝倫向三位CEO解釋 跑道巡檢的重點。 CEO Fan Hsiao-lun explains the focus of runway inspection to the three one-day CEOs. 機場CEO實境大挑戰 Airport CEO Board Game Challenge

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